Coronavirus if you’re an employee

Written on 04/23/2021

Even though the furlough scheme has ended, there’s still support available to you if your job is at risk, you’re sick, or if you have caring responsibilities.

Ending of furlough

The Job Retention Scheme, also known as furlough, ended on 30 September 2021.

If you’ve not already returned to work, it’s likely you will go back soon. Alternatively, you might be facing job loss, redundancy or reduced hours.

Whatever your situation, if you’re still struggling financially or facing unemployment once furlough ends, there are things you can do.

If you’re worried about losing your job

Facing job loss can be a very stressful time, but there are some things you can do to prepare.

To be entitled to redundancy pay, you will usually need to have been with a company for at least two years. However, if you’re entitled to redundancy pay, this can be a good coushion until you’re back on your feet.

Furloughed workers

If you’re entitled to it, your redundancy pay is worked out using your normal salary, not the amount you’ve been getting while on furlough.

Find out more in our section about what to do when faced with losing your job
Learn more in our guide on Redundancy pay

If you’re facing redundancy during your apprenticeship, the government has launched a new service which offers free advice and can help you find new opportunities.

Find out more about redundancy support for apprenticeships at GOV.UK

Lay-offs and reduced hours

If you’ve been asked to take unpaid leave, and your contract allows you to be unpaid during this period, you might be able to claim Guarantee Pay.

You might also be able to claim new-style Jobseekers Allowance and, if you need help with other costs, Universal Credit.

Find out more about lay-offs and short-time working at GOV.UK. 

Find out more in our guide Working reduced hours as an alternative to redundancy

If you’re entitled to sick pay

From Friday 17 December 2021 to Wednesday 26 January 2022, you won’t need to provide any medical evidence to your employer (such as a fit note from your GP) for periods of sickness that last more than seven days up to 28 days.

Your rights to Statutory Sick Pay (SSP) depend on your employment status and earnings.

If you’re an employee and earn more than £120 a week

If you’re an employee and earn at least £120 a week, you will be able to get £95.85 a week for up to 28 weeks. If this is coronavirus related, it will be paid from the first day you’re off sick.

If it’s not coronavirus related, then it will be paid from the fourth day. 

Some employers have more generous contractual sick pay schemes. It’s worth checking your contract, staff handbook or with your employer.

If your employer refuses to pay you SSP

The government has said that it will pay the costs of SSP for smaller employers, so claiming it shouldn’t be a problem. If you do have a problem, contact the HMRC statutory payment dispute team:

Telephone: 0300 322 9422

Textphone: 0300 200 3212

Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm.

If you’re an employee and earn less than £120 a week

If you’re employed but your earnings are too low to claim SSP, you might be able to claim Universal Credit if you have a low household income and you and your partner  have savings of less than £16,000. You can do this online.

Don’t delay making a claim for benefits, even if you think you might have been affected by coronavirus.

However, if you’re already getting any of the following benefits, which are being replaced by Universal Credit, and need to make a claim for Universal Credit because of coronavirus, check with the Citizens Advice Help to Claim service as soon as possible.

  • Housing Benefit
  • Tax credits
  • Income Support
  • Employment and Support Allowance.

You can find out how they might be affected and get advice about your situation. If you want to apply for Universal Credit if living in Scotland visit the Citizens Advice Scotland website.

Find out more about coronavirus and your rights at work on the Acas website
If you’re in Northern Ireland, visit the Labour Relations Agency
Find out more in the following guides:
Different kinds employment status
Employment contracts and your employee rights explained

If you have caring responsibilities

You’re entitled to take time off to care for a dependant. There are no rules about how much time you can take off and you should talk to your employers about your options. You might also be able to take time off as holiday leave.

Learn more about time off to care for a dependant on the Acas website
Find out more about rights for carers and clinically extremely vulnerable on the Working Families website

You also have the right to ask for flexible working, such as reducing or altering your working hours, and time off in emergencies.

Find out more about help and support for carers at Citizens Advice

It’s important you reach an agreement with your employer before deciding not to turn up to work, as this can be treated as an unauthorised absence.

Test and Trace Support Payment

In England you will be entitled to a payment of £500, If you’re told to self-isolate by NHS Test and Trace system, can’t work from home and are claiming:

  • Universal Credit
  • Working Tax Credit
  • Income-related Employment and Support Allowance
  • Income-based Jobseeker’s Allowance
  • Income Support
  • Pension Credit, or
  • Housing Benefit.

In Scotland, this is called the Self-Isolation Support Grant and is worth £500.

In Wales, it’s called a self-isolation payment and is worth £750.

In Northern Ireland, it’s called a Discretionary Support Self-Isolation Grant, and you can find out more about it on the NI Direct website’s I

Your local authority will make this payment.

You will have to show proof of your employment to qualify and checks will be carried out to confirm you’re unable to work from home.

Find out more about the Test and Trace Support Scheme:
If you live in England, for claiming financial support visit GOV.UK
If you live in Scotland, understand what the self-isolation grant is at
If you live in Wales, for the self-isolation support scheme visit

This article is provided by the Money Advice Service.

The content of this Factsheet has been created by and is provided by The Money Advice Service and is produced under licence from them.
Please be aware there are links contained within this factsheet that may take you to external sites, we are not responsible for their content. This is a general advice and information factsheet only and should not be treated as a definitive guide and does not constitute legal or professional advice. We are not a law firm and information is not intended to create a solicitor client relationship. Law Express and The Money Advice Service does not accept any responsibility for any loss which may arise from relying on information contained in this factsheet. This is not a substitute for legal advice and specific and personal legal advice should be taken on any individual matter. If you need more details or information about the matters referred to in this factsheet please seek formal legal or financial advice.
The Money Advice Service is not regulated by the Financial Conduct Authority and the Money Advice Service does not provide a regulated service. The information and tools that the Money Advice Service provides are generic and should be of general assistance to you in managing your finances. However, the money advice service cannot recommend specific financial products and always recommends that you seek further information from an independent financial adviser, and/or further information from the providers of specific financial products.
This factsheet is correct at time of going to print. The law set out in this factsheet applies to England and Wales unless otherwise stated.